I’ve been working with IBM over the past several years on everything from the future of work to cognitive computing to social business to smarter commerce.
A few weeks ago, I had a very interesting conversation with Fortune’s Sarah Silbert, one that’s still resonating with me.
For those who do not know, Altimeter Group was acquired by Prophet, a brand strategy consultancy, in July 2015.
I study disruptive technology, specifically innovative technology that gains so much momentum that it disrupts markets and ultimately businesses.
Close your eyes for a moment and think about the last time you had a truly great experience… an experience that moved you…that captured your heart, mind and spirit.
It’s been a bit of a whirlwind since the launch of X. In the last two weeks, I’ve hosted conversations about the promise of experience design in London, Düsseldorf, Oslo, Sydney and Geelong.
Three-and-a-half years in the making, I’m proud and also relieved to finally announce that X is now available online and in a store near you.
Guest post by Omar Akhtar (@obakhtar), Managing Editor, Altimeter Group, a Prophet company Imagine you’re getting ready to drive your car.
I thought I’d seen it all. Wolfpack is a new mobile-centered, social network that helps guys connect with like-minded buddies around interests and events.
While I was in traveling in Europe, my friends at 800CEOREAD reached out to talk about X. I was so focused on production and printing that I’ve almost neglected letting people know that the book is finally getting released!
Guest post by Fred Studer (@fredstuder), Chief Marketing Officer at NetSuite Sometimes, in fact oftentimes, the most important audience for your message are the people who are already working for you.
Character is destiny. This is the ironic tagline for Peeple (I’m not linking to it), a new app that wants to be the “Yelp for people” allowing anyone to rate you “professionally, personally and romantically” as long as they have 1) a Facebook account, 2) your phone number and 3) that they’re a real person.
The other day, my fried Loic Le Meur shared a hilarious take on Maslov’s famous Hierarchy of Needs, simply called, “Silicon Valley Hierarchy of Needs.” For many, including me, the list of laughably superficial “needs” of those mocked in Silicon Valley are also a little too familiar or relatable.
It is with great pride, relief mixed with a bursting sensation of anxiousness that I announce my next book, X: The Experience When Business Meets Design.
As a digital analyst, I spend a lot of his time thinking about the future of customer experience. So much so that my next book attempts to rethink the term “experience,” X:The Experience of Business Meets Design.
On August 30th, 2015, I dropped the top on my 1960s Corvette Sting Ray, fired up the 427 and made my way from Silicon Valley to Sonoma Raceway for the big IndyCar race finale.
I am a big fan of Chase Jarvis and I’m also proud to call him a dear friend. As I was preparing for the launch of my next book, I found this gem of a video from 2013.
CIO’s Matt Kapko recently explored why Apple’s social media strategy seem to play the game differently, according to its rules, and not the best practices of everyone else.
I have a standing offer to all universities (around the world) who use my books as part of the editorial program.
I spent some time with Bernhard Steimel to help him with research for his “Smart Service” research series.