Tnooz is running a panel about Big Data in Travel at the upcoming New York Travel Festival, where I am a participant.
Watch the video Four Seasons is taking its Around the World custom experiences to 30,000 feet with its own branded custom jet.
As hotels continue their efforts to keep up with latest and greatest in electronic distribution, the three hottest topics continue to be mobile, social media and metasearch.
Air Berlin is claiming a first with the launch of boarding via smartwatch enabling passengers to download a barcode from the carrier’s iPhone application.
While mobile seems to appear as a key channel in travel industry, it still hasn’t made its mark when it comes to actual bookings, reveals a TripAdvisor study.
Online travel agencies deploy the most internal systems to monitor web usage and behaviour, a study reveals.
The latest scores from the American Consumer Satisfaction Index show that overall airline and hotel satisfaction has remained flat this year over last.
When thinking about hotels, the travel manager is constantly challenged to balance the needs of the company with the needs of the traveler colleague.
Picture this – airline X tells says your flight has been delayed 24 hours. Frustrated? Yes, until a GAFA comes to the rescue and presents you, via your mobile device, with a boarding pass for the next available flight on a rival airline.
Last week a Guardian article covered Ryanair dropping out of the top 100 results in Google for search terms related to European flight destinations.
With the volume of online reviews at an all time high, hoteliers must be acutely aware of what is being said about their destination.
Shijiebang, China-based outbound travel focused company, has fully acquired a local social travel company Tukeq.
STARTUPS: Many a gung-ho startup is often blind to the reality that perhaps things are not going as well as predicted or focus has shifted elsewhere.
Social logins, released into the world only a short time ago, have become the de facto backbone of the internet, powering easy login access to millions of sites.
Points International, a cross-industry loyalty programme management service, has bought hotel booking service PointsHound for an undisclosed fee.
DePaul University researchers have compared fares across bus, air, train and private vehicle to test the thesis that only a small fare difference exists between the various modes of transportation.
In a move that surprised more than a few, Google recently licensed booking technology from Room 77 to “remake its search experience for hotels to look more like travel sites such as Priceline & Expedia“.
DEVICES: That Apple is wading in with its own ideas around Near Field Communication (NFC) isn’t something to be surprised about – very few bits of technology are created for the love of it all.
Some people don’t like to plan vacations in too much detail. For them, plotting an itinerary hour-by-hour feels like homework.
Watch the video The United Breaks Guitars saga is probably the nightmare scenario for any airline in these days of instant feedback via social media.